Privacy Policy

Last Updated: July 15, 2023

Introduction

Welcome to Pookie ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our journaling service, regardless of where you visit it from, and tell you about your privacy rights and how the law protects you.

The Data We Collect

Journal Entries and Personal Content

  • Your journal entries, notes, reflections, and any content you create within Pookie
  • Media you upload (photos, audio recordings, etc.)

Account Information

  • Name and email address
  • Profile information you choose to provide
  • Authentication information (password hash, not your actual password)

Usage Data

  • How you interact with our service
  • Features you use most frequently
  • Time spent on the platform
  • Device information and IP address

How We Use Your Data

We use your data to:

  • Provide, maintain, and improve our journaling service
  • Personalize your experience
  • Process payments and subscriptions
  • Send you service updates and notifications
  • Analyze usage patterns to improve our product
  • Ensure the security of our platform

Data Security

Your journal entries and personal reflections are private by default. We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Encryption

  • All data is encrypted in transit using HTTPS/TLS
  • Journal entries are encrypted at rest
  • We use industry-standard encryption protocols

Access Controls

  • Only you can access your journal entries by default
  • Our staff cannot read your journal entries unless you explicitly grant permission for support purposes
  • We maintain strict internal access controls

Data Sharing and Third Parties

We do not sell your data. Period.

We may share limited data with:

  • Service providers who help us deliver our services (hosting, payment processing, analytics)
  • Legal authorities if required by law or to protect our rights

All third-party providers are carefully selected and required to respect your privacy.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Object to our processing of your data
  • Withdraw consent

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These help us remember your preferences, understand how you use our service, and improve our offerings.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

Children's Privacy

Our service is not intended for children under 13 years of age, and we do not knowingly collect personal data from children under 13.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]

Postal Address:
Pookie Inc.
123 Journal Lane
San Francisco, CA 94107
United States

Thank you for trusting Pookie with your journaling journey.